Warranty Information
Gunstuff Product Warranties
Before you read the below, there may be different contact details for different products, but you will always find someone, at sales@gunstuff.co.za. Else feel free to reach out to us on our 24x7x365 WhatsApp number 0823060318 or 082 964 0963 or 063 574 1675
We stand behind the excellence of our products and prioritize your satisfaction. Our Warranty is a testament to our commitment to quality. If any of our products fail due to defective materials or workmanship, we guarantee to provide repair services free of charge. We aim to deliver not just outstanding products, but also peace of mind. Please contact support@robusttools.co.za for further assistance or to start a warranty claim.
All products carry a warranty as specified by the manufacturers below. Please note warranty pertains to the original owner and is not transferable. Warranty excludes abuse and damage outside of the scope of operation of the items in question. Please keep your proof of purchase as it will be required for repair or replacement purposes.
Warranties per brand as below:
Jager - 10 Year Warranty. Log a call, with our technical team, after assessment, we will either repair or exchange
RifleBasix - Lifetime Warranty. Log a call, with our technical team, after assessment, we will either repair or exchange
Robust multitools - Main models have a Lifetime Warranty. Please note, as this tool falls in a harsh usage category some exceptions may apply. These Multitools are covered by a lifetime warranty. We offer a 30 day no questions asked return policy. If you or your customers are not 100% happy simply return it undamaged in its original packaging for a full refund. If during its lifetime your tool is damaged under normal usage conditions, we gladly will repair or replace at no cost. Please note (fading or paint damage to the multicolour or black units, as well as abuse of your tools are excluded from this warranty. Normal wear and tear that occur over time is not covered under warranty, you are however welcome to contact us for advice and or a repair, where and when possible.) Simply get in contact with us at support@robusttools.co.za. Send it to our designated address for repairs and it will be repaired or replaced in no time.
Exception: (T3, T6, T7, T2C), carries a 1-year warranty as it is considered novelty items. But do not fear it is of the same quality, reach out to us anyway if you experience issues, we will do our best to assist.
RBST - 1 Year warranty
AltitudeCraft - 2 Year Warranty
GERMAN PRECISION OPTICS -
GPO, USA is 100% confident that all our products will not only function perfectly but will exceed your expectations. Therefore, GPO, USA has created an industry leading Spectacular Lifetime Warranty. With outstanding professional service, we will take care of our products before, during and after your purchase at no charge to you, EVER. If your product is not functioning properly, GPO, USA will repair or replace it with a product in perfect working condition.* We at GPO know that you have chosen to trust us by purchasing one of our premium products and we understand that this trust is important. The GPO, USA Spectacular Lifetime Warranty applies to every GPO product bought in the United States, no matter where you purchased it, no matter how long you have had it. In addition to this “best in class” service, GPO trusts our retail partners to also service your needs. If you prefer to return a damaged or non-functioning GPO product to the retailer where you have purchased your optic, GPO authorizes the retailer to replace your item “on the spot”. This level of service is unsurpassed in the industry. Trust in GPO. You will not be disappointed.
- Lifetime Warranty
- Fully transferable
- No warranty card registration required
- No proof of purchase required